Exchange / Return /Privacy Policy
If you’d like to exchange any product purchased on Myindianthings Online Store, the return period is 15 days from the date of delivery. We will only accept unopened and unused products for exchange.
MIT will not pay for any design exchange shipping – customers are responsible for the cost of exchanging the product(s). Shipping fees will only be covered if the return is the result of a shipping error due to Myindianthings.
All returns must be in original mint and clean condition. Returns for used products – including opened, damaged, scratched, programmed, and burnt – will not be accepted.
Returns are not accepted after 90 days from the day of purchase.
We do not offer refunds/exchanges on customized products (custom-sized murals, custom designs).
We offer our customers a simple, hassle-free, Reverse pickup policy. Our customers are valued not only at the time of sale but also through the subsequent stages of Returns & Refunds. Our policy is thoughtfully designed to ease up the process, save time and make you feel reassured about your order.
You can email us with product defected images within 5 days from the date of delivery.
Please mention your order Id number in the subject line to help us easily process your exchanges.
The items for reverse pick up will be picked up within 5 business days from the date of request.
After the receipt of item(s), your request for exchanges would be processed.
In the case of exchanges, your new order will be dispatched to you within 3-5 business days after we receive the earlier shipment.
Note: - Some of the pin codes are not feasible for Reverse to pick up, in such cases the customer will need to send it back to us.
If you have any questions about our Refund and Return Policy, please contact us at 9723708470 will respond within 24 hours.
Refund Policy
Refund will be possible only when MY INDIAN THINGS fails to deliver the product. You can exchange any product purchased via our Online Store, the return period is 15 days from the date of delivery. We will only accept unopened and unused products for exchange.
MIT will not pay for any design exchange shipping – customers are responsible for the cost of exchanging the product(s). Shipping fees will only be covered if the return is the result of a shipping error due to Myindianthings.
All returns must be in original mint and clean condition. Returns for used products – including opened, damaged, scratched, programmed, and burnt – will not be accepted.
Returns are not accepted after 90 days from the day of purchase.
We do not offer refunds/exchanges on customized products (custom-sized murals, custom designs).
We offer our customers a simple, hassle-free, Reverse pickup policy. Our customers are valued not only at the time of sale but also through the subsequent stages of Returns & Refunds. Our policy is thoughtfully designed to ease up the process, save time and make you feel reassured about your order.
Return Process
If you wish to exchange any product purchased on the My Indian Things Online Store, the return period is 15 days from the date of delivery. We will only accept unopened and unused products for exchange.
Please note that MIT will not cover the cost of design exchange shipping – customers are responsible for the expense of exchanging the product(s). Shipping fees will only be covered if the return is due to a shipping error by My Indian Things.
All returns must be in their original mint and clean condition. We do not accept returns for used products, including those that are opened, damaged, scratched, programmed, or burnt.
Returns will not be accepted after 90 days from the date of purchase. Additionally, we do not offer refunds or exchanges on customized products, such as custom-sized murals or custom designs.
At My Indian Things, we value our customers and strive to offer a simple, hassle-free Reverse pickup policy. Our policy is designed to streamline the process, save time, and ensure your satisfaction with your order.
To initiate a return:
1. Email us with images of any defective products within 5 days of delivery.
2. Please mention your order ID number in the subject line to expedite the exchange process.
3. Items for reverse pickup will be collected within 5 business days of your request.
4. Once we receive the item(s), we will process your exchange request. If applicable, your new order will be dispatched within 3-5 business days after receiving the earlier shipment.
Please note: Some pin codes may not be feasible for reverse pickup. In such cases, customers will be required to send the item back to us.
If you have any questions about our Refund and Return Policy, please don't hesitate to contact us at 7011581500. We aim to respond to your query within 24 hours.
Privacy Policy
Welcome to MyIndianThings.com. By visiting our online store at MyIndianThings.com, you accept the conditions outlined in this Privacy Policy. Please read it carefully. Additionally, when using any current or future services provided by MyIndianThings.com or purchasing from any business affiliated with us, you are subject to the guidelines and conditions applicable to such services or businesses.
As a visitor to the site, you can engage in many activities without providing any Personal Information. However, when you register as a customer and order products, we may collect your contact information (such as name, phone number, address, and email address) as well as profile information (including password and details about your purchases and activities).
We take the protection of your Personal Information seriously. Your data resides on secure servers accessible only to selected MyIndianThings personnel via password. When you provide sensitive information (such as credit card numbers), we encrypt it using transport layer security technology.
We ensure that your Personal Information is protected during transmission and upon receipt. We never retain your data longer than necessary to complete the intended function and never share it with third parties.
If you have any questions or concerns about our Privacy Policy, please contact us at 7011581500. We will respond to your inquiry promptly.
Accepted Payment Methods:
We offer a variety of secure payment options through the PayU payment gateway:
1. Credit Cards: We accept both domestic and international Visa, MasterCard, and American Express credit cards.
2. Debit Cards: You can use debit cards issued by most major banks for seamless transactions.
Net Banking: Enjoy the convenience of net banking with nearly 50 major Indian banks.
3. UPI (Unified Payments Interface): Make payments easily using UPI, a fast and secure payment method.
4. GPay: Use Google Pay for quick and hassle-free transactions.
Wallets: We accept payments through various digital wallets for added flexibility and convenience.
